Workorder Management
Complaint Resolution:
Complaints Filed for a particular vehicle can be solved by two ways
1. In-House Workorder:
If you have your own workshop, tracking and managing labor is key for efficient operation. We just help you do that. Services are defined so tasks can be aggregated so manually selecting each part and labor is not required. The removed parts UIN is noted and if already allotted a new UIN is allotted, so as to keep track of part transfer to Scrap or repair. This helps you keep account of even a single nutbolt in your organisation. An workorder is only complete after successful inward of the removed parts into the store, Thus keeping track of the possesse of parts at all times.
2. Outside Workorder:
If vehicles needs to be taken care of at a authorised vendor service center or any other outside garage, exclusive provisions are made so that complaints of these vehicles are shared with the outside vendor, so he can have full acccess of the system which can help the technician diagnose the problems. Also provision is made for the technician to enter labor and parts and bill directly. If th vendor chooses to use his system to bill, he can attach a soft copy or a pdf which can be read by our system and data can be archived for future reference.
Workorder intelligence Management:
When workorder is complete we algorithmically build up Intelligence to suggest you the recommended actions for your next Complaint resolution.